Welcome to Elmer Kent! We are thrilled to offer a unique selection of high-quality Poufs, End Tables, and Accent Chairs. Our goal is to provide you with exceptional furniture that enhances your living spaces. Before making your purchase, please review our Sales Terms and Conditions to ensure a smooth and enjoyable shopping experience.

These Sales Terms and Conditions (“Terms”) govern your purchase of products from elmerkent.com (“Website”). By purchasing any products from our Website, you agree to comply with these Terms. Please read them carefully before making your purchase.

1. Order Acceptance

When you place an order on elmerkent.com, you are making an offer to purchase a product. Orders are subject to our acceptance, and we reserve the right to reject or cancel any order for any reason, including but not limited to product availability, inaccuracies in product information or pricing, or issues related to shipping addresses. In the event that your order is canceled or rejected, we will notify you and issue a full refund.

2. Product Availability

All products listed on our Website are subject to availability. We strive to keep our inventory up to date, but there may be instances where a product becomes unavailable after you place your order. If an item is out of stock, we will notify you as soon as possible and provide an estimated restock date. You may choose to wait for the product to become available, select an alternative product, or cancel your order for a full refund.

3. Pricing and Payment

3.1 Pricing:
All prices displayed on elmerkent.com are in dollar and include applicable taxes unless otherwise noted. Prices are subject to change without prior notice. However, the price of a product at the time of purchase will be honored.

3.2 Payment Methods:
We accept various payment methods, including major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. By providing payment information, you warrant that you are authorized to use the payment method. Payment must be received in full before your order is processed and shipped.

3.3 Errors in Pricing:
In the event of a pricing error on the Website, we reserve the right to cancel or correct the order. We will notify you of any pricing discrepancies and offer the option to proceed with the corrected price or cancel your order.

4. Shipping and Delivery

4.1 Shipping Costs:
Shipping costs are calculated based on the destination and the weight and size of the items ordered. Shipping fees will be clearly displayed at checkout, and you will have the opportunity to review the total cost before completing your purchase.

4.2 Delivery Times:
Estimated delivery times are provided on the Website and during the checkout process. Please note that delivery times are estimates and not guarantees. We strive to meet these estimates but cannot be held responsible for delays caused by factors beyond our control, such as weather, carrier delays, or customs issues for international orders.

5. Returns and Exchanges

5.1 Returns:
If you are not completely satisfied with your purchase, you may return eligible items within 30 days of receipt for a refund. Returned items must be in their original condition, unused, and in their original packaging. Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

5.2 Exchanges:
If you wish to exchange an item for a different size, color, or style, please contact us at [email protected]. Items eligible for exchange must meet the same conditions as returns. Once we receive the original item, we will process the exchange and ship the replacement product to you.

6. Warranty

We stand behind the quality of our products. All products come with a limited warranty that covers manufacturing defects for a specified period. The warranty does not cover damage caused by improper use, accidents, normal wear and tear, or unauthorized repairs.

If you believe your product has a manufacturing defect, please contact us at [email protected], and we will work with you to resolve the issue.

7. Limitation of Liability

To the fullest extent permitted by law, Elmer Kent shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, revenue, or data, arising out of or in connection with your purchase from elmerkent.com. In no event shall our liability exceed the amount paid for the product in question.

8. Governing Law

These Terms and any disputes arising out of or relating to your purchase from elmerkent.com shall be governed by and construed in accordance with the laws of US, without regard to its conflict of law principles.

9. Contact Us

If you have any questions or concerns about these Sales Terms and Conditions, or if you need assistance with your order, please contact our customer support team at [email protected]. We are here to help and ensure that your shopping experience with Elmer Kent is a positive one.

Thank you for choosing Elmer Kent. We appreciate your trust and are committed to providing you with exceptional products and service.