At Elmer Kent, we take your privacy seriously and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, elmerkent.com (“Website”). By using our Website, you agree to the practices described in this policy. Please read this Privacy Policy carefully to understand how we handle your personal data.

1. Information We Collect

We collect various types of information to provide you with a seamless shopping experience and improve our services. The types of information we collect include:

1.1 Personal Information:
When you make a purchase or interact with our Website, we may collect personal information such as your name, email address, shipping address, billing address, phone number, and payment details. This information is collected when you:

  • Create an account on our Website.
  • Place an order for our products (Poufs, End Tables, Accent Chairs).
  • Subscribe to our newsletter or other marketing materials.
  • Contact our customer support team.

1.2 Non-Personal Information:
We also collect non-personal information that does not directly identify you. This includes:

  • Device information, such as your IP address, browser type, operating system, and device type.
  • Usage data, such as the pages you visit, the time spent on each page, and the actions you take on our Website.

1.3 Cookies and Tracking Technologies:
We use cookies, web beacons, and similar tracking technologies to enhance your experience on our Website. Cookies help us remember your preferences, track your usage patterns, and provide targeted advertising. You can control cookie preferences through your browser settings, but please note that disabling cookies may affect your ability to use certain features of the Website.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Order Fulfillment:
We use your personal information to process and fulfill your orders, including shipping your products, providing order confirmations, and offering customer support.

2.2 Account Management:
If you create an account on our Website, we use your information to manage your account, including processing your login credentials and maintaining your order history.

2.3 Marketing and Communications:
With your consent, we may send you promotional materials, newsletters, or special offers about our products. You can opt out of receiving these communications at any time by following the unsubscribe instructions included in the emails.

2.4 Improving Our Services:
We analyze non-personal information, such as usage data and device information, to improve the functionality of our Website, personalize your shopping experience, and enhance our product offerings.

2.5 Legal and Compliance:
We may use your information to comply with legal obligations, enforce our Terms of Service, and protect the rights, property, or safety of Elmer Kent, our customers, and others.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties to provide services on our behalf, including:

3.1 Service Providers:
We may share your personal information with service providers who assist us with payment processing, order fulfillment, shipping, email marketing, and other business functions.

3.2 Business Transfers:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity as part of the business transaction.

3.3 Legal Disclosures:
We may disclose your personal information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4. How We Protect Your Information

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes using encryption technologies, secure servers, and firewalls to safeguard your data.

While we strive to protect your personal information, please note that no data transmission over the Internet or storage system is 100% secure. We cannot guarantee the absolute security of your information, but we take all reasonable steps to ensure its safety.

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

5.1 Access and Correction:
You can access and update your personal information by logging into your account on our Website. If you need assistance, you can contact our customer support team at [email protected].

5.2 Data Deletion:
You have the right to request the deletion of your personal information. To do so, please contact us at [email protected]. We will respond to your request as required by applicable law.

5.3 Opt-Out of Marketing Communications:
You can opt out of receiving marketing communications from us by following the unsubscribe link in our emails or by contacting us at [email protected].

5.4 Cookies:
You can control the use of cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of the Website.

6. Third-Party Links

Our Website may contain links to third-party websites or services that are not owned or controlled by Elmer Kent. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our Website is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us at [email protected], and we will take appropriate steps to delete the information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on our Website and update the “Last Updated” date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at [email protected]. We are committed to addressing your inquiries and ensuring that your privacy is respected.

Thank you for choosing Elmer Kent!